Government of the Punjab — Services & General Administration Department
UAN: 1718 | office.ai@punjab.gov.pk

About the AI Delivery Unit

Driving the digital transformation of Punjab through ethical, scalable, and citizen-centric Artificial Intelligence solutions across all government operations.

V Vision

To make Punjab the leading AI-driven province in Pakistan, delivering transparent, ethical, and citizen-centric AI solutions across all government operations.

M Mission

The AI Delivery Unit (AIDU), operating under S&GAD, Government of the Punjab, serves as the central execution arm for mainstreaming artificial intelligence across 41 provincial departments through responsible governance, sovereign infrastructure, and measurable outcomes.

Our 6 Pillars

01

AI Policy & Governance

Establishes a robust regulatory framework under Rule 40C, introducing algorithmic assurance gates G0-G5, mandatory Impact Assessments, and a public AI registry to ensure all provincial AI deployments are ethical, transparent, and compliant with privacy standards.

02

Sovereign AI Infrastructure

Powers the province with a centralized AI Data Lake built on Estonian X-Road architecture, maintaining data at source, connected to a sovereign GPU compute cluster at Nawaz Sharif IT City to feed citizen AI pipelines.

03

AI for Citizen Services

Delivers responsive public services including multilingual voice-activated Urdu chatbots at e-Khidmat Markaz, automated school matching, early epidemic warnings, and predictive medicine supply systems.

04

AI in Government Operations

Boosts internal administration efficiency through tailored civil servant copilots, legal document parsers, automated summary generators, and tax/revenue leakage prediction models.

05

AI Capacity Building

Runs continuous training modules for executive officers, specialized bootcamps for developers, and partnerships with local universities to seed a talent pool of AI professionals in Punjab.

06

AI R&D and Industry Liaison

Fosters academic-industry collaboration by offering research grants, launching incubation sandboxes for startups, and connecting local innovators with global technology giants.

Structure

Organizational Structure

The AIDU operates as a dedicated unit within the Services & General Administration Department (S&GAD), Government of the Punjab. Established under Rule 40C of the Punjab Rules of Business 2011, it coordinates AI policy, infrastructure, and deployment across all line departments.